MaintainCustomer is Hosted PBX and customer care solution for Small and Medium Enterprises. It helps a lot to improve Companys impression, Customer Care and Customer retention.

With this solution, Company’s interaction with their customer improves and any potential sales call is never missed. An administrator of the company would have access of following over the Internet:

• CLI listing of Sales, Complaints and Support calls.
• Customer’s voice recordings for complaints and suggestions.
• Customer’s voice recordings for new sales inquiries.

MaintainCustomer is a hosted solution and a company dont have to install hardware, software or any phone line at their premises. A saperate local landline for company will be managed by Hadi Telecom. Callers can call at that number for 24 hours. In office hours calls be connected to officials and in off hours callers can record their sales inquiries in voicemail. A web interface will be provide to companys official to see missed and received call logs. He will be able to listen sales inquires, compliants and suggestions recorded by callers.