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Knowledge is the core of all effective business decision-making and tactical execution. This section includes white papers that will help you build your base of VoIP, open source telephony, call center, teleworking and trixbox knowledge. These papers, and others that will be added in the future, are intended to give the practical information you need to make the right business telephony choice and optimize your use of the relevant technologies. Following are some of white papers we wanted to share with our respective readers.
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